At Mitchell USA we are committed to protecting and safeguarding your privacy.
ABOUT THE INFORMATION WE COLLECT
You can visit Mitchell USA' Website without telling us who you are or revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.
FINANCIAL DETAILS - CREDIT CARD, DEBIT CARD AND BANKING
Mitchell USA’ website does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to our website. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Mitchell USA’ Website.
The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas including the United States of America. The companies being used by our website are PCI compliant and have data security processes in place. However, we are not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data.
Your Personally Identifiable Information -
The information you have chosen to provide may be used by our website to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, personal care tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.
If you have chosen to leave your mobile phone number on our website, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. Mitchell USA’ website does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, personal care tips or promotions on your mobile phone or landline phone.
SERVING YOU BETTER THROUGH COMMUNICATION
If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Mitchell USA Website offers its customers.
We may use your personal information you have chosen to give us to provide you with customized service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customized information may be conveyed to you by way of emails or text messages/SMS and phone calls.
PROMOTIONS - events, questionnaires and surveys
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An 'Affiliate' is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.
CUSTOMISING YOUR EXPERIENCE
Mitchell USA uses various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited our website before. They also may enable you to save your preferences. Each technology is explained below.
DIGITAL BEACONS/ TRACKING LINKS
Digital or Web Beacons (also called clear gifs and pixel tags); tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.
SHARING OF INFORMATION
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent, except as provided in the Amalgamation/Business Transfers section below. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors except as described here.
MITCHELL USA - AFFILIATES
PARTNERSHIP WITH THIRD PARTIES
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personally identifiable information on the website you agree that your data may be transferred to such parties in these circumstances.
We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
TRANSFER OF DATA TO OTHER COUNTRIES
Our Website is not designed for people below the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse our Website, but please do not provide your personal information to us. For instance, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records.
HOW WE PROTECT PERSONAL INFORMATION
We maintain reasonable safeguards for this website to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on our Website.
We have taken great efforts to ensure that your visit to our Website is an excellent and fruitful one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please connect with us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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